Whitegoods appliance rebate

Household appliances, specifically washing machines and refrigerators, account for around 12.8% of greenhouse gas emissions in a typical Victorian household and 5.1% of a households energy usage.  This equates to $170 per year spent on energy used for refrigeration and clothes washing.

Sustainability Victoria is currently working with community organisations delivering programs to assist low income households in a new rebate program. This program will help low income households in Victoria to purchase high efficiency whitegoods.  The programs currently participating in the rebate are the No Interest Loan Scheme (NILS), Progress Loans program and The Good Shepherd Buying Service.

What is the No Interest Loan Scheme?

The No Interest Loans Scheme (NILS®) provides interest-free loans between $800 to $1,200, for individuals or families on low income. It's a community-based program that enables people to access fair, safe and equitable credit for the purchase of goods and services.

What is the Progress Loans program?

The Progress Loan program is a joint initiative of the Brotherhood of St Laurence and ANZ Bank to provide access to mainstream credit for low income earners.  Brotherhood of St Laurence loan officers guide each client through the application process for small loans of between $500 and $3,000 to purchase essential items. 

What is the Good Shepherd Buying Service?

The Good Shepherd Buying Service is a free statewide telephone service that assists people on low incomes who have a concession card to purchase new essential household items such as: fridges, washing machines, furniture, and medical appliances, by negotiating discount prices with a network of traders.

Eligibility criteria

This rebate is only available to concession card holders who successfully apply for a No Interest Loan, Progress Loan or use the Good Shepherd Buying Service to purchase eligible products. It is only available through the following providers in Victoria.

NILS providers

Provider   Contact details Area served 
 Kildonan Child and Family Services 188 McDonalds Road, Epping
Tel: (03) 8401 0100 
Epping, Doreen, Lalor, Mernda, Thomastown, Whittlesea, Bundoora, Mill Park, South Morang, Donnybrook 
Wellbeing Wendouree NILS  19 Violet Gve
Wendouree West
Tel: (03) 5339 4056
City of Ballarat Shire 
Child and Family Services Ararat NILS  4 Banfield St
Ararat 3377
Tel: 0408 549 646 
City of Ararat Shire 
Mornington Loans Program NILS  320 Main St, Mornington
Tel: (03) 5975 1644 
postcodes 3930, 3931, 3933, 3934 
 The Brotherhood of St Laurence 24-26 High St
Frankston 3199
Tel: (03) 8781 5900 
Frankston 
120 Hothlyn Dr
PO Box 200
Craigieburn Vic 3064
Tel: (03) 9305 5100 
Craigieburn
 
Mezzanine level,
145 Smith St
Fitzroy 3065
Tel: (03) 9445 2401 
Fitzroy
 
 Wimmera Uniting Care PO Box 442
185 Baillie St
Horsham 3402
Tel: (03) 5382 6789
Hindmarsh, West Wimmera, Yarriambiack, Buloke, Northern Grampians, Horsham Rural City Council
Bendigo Family & Financial Services Inc  26-28 St Andrew's Ave
Bendigo 3550
Tel: (03) 5441 5277 
Bendigo and Loddon Mallee
Women's Health Grampians  2 Drummond St South
Ballarat West 3350
Tel: (03) 5322 4100 
Central Highlands region
Casey North Community Information & Support Service  Suite S1006 Overland Dve
Fountain Gate 3805
Tel: (03) 9705 6699 Narre Warren
(03) 5996 3333 Cranbourne
City of Casey
 Dandenong Communinty Advisory Bureau Inc 186 Foster St East
Dandenong 3175
Tel: (03) 9791 8366 or
(03) 9791 8344 
Dandenong, Bangholme, Lyndhurst, Dandenong North, Keysborough 
Goulburn Valley FamilyCare Inc 19 Welsford St
Shepparton 3630
Tel: (03) 5823 7000
Shires of Mitchell, Murrindindi, Moira and City of Greater Shepparton 
Knox Infolink Inc  136 Boronia Rd
Boronia 3155 
Tel: (03) 9761 1325
City of Knox, Bayswater, Boronia, Ferntree Gully, Upper Ferntree Gully, Knoxfield, Lysterfield, Rowville, Scoresby, The Basin, Wantirna, Wantirna Sth  
Kyneton Community & Learning Centre  34 Mollison St
Kyneton 3444
Tel: (03) 5422 3433 
Macedon Ranges Shire 
Oasis Community Care Inc
Sunraysia NILS 
Mildura 3502
Tel: (03) 5022 8507
 
Sunraysia Region including 3500, 3496, 3505, 3498, 3549 
 Castlemaine Community House 27 Lyttleton St
Castlemaine 3450
Tel: (03) 5472 4842
Mt Alexander Shire 
Kilmany Uniting Care 126 Raymond St
Sale 3850
Tel: (03) 5144 7777 
Wellington Shire, East Gippsland Shire, Baw Baw Shire 
Springvale Community Aid and Advice Bureau  5 Osborne Ave (PO Box 312) Springvale 3171
Tel: (03) 9549 5211 
Springvale 3171, Springvale South 3172, Noble Park 3174, Clayton South 3169 
Echuca Neighbourhood House  261 High St Echuca 3564
Tel: (03) 5482 6914 
Campaspe Shire and part of Murray Shires, as well as postcodes 3558, 3568, 3566 

Progress loan providers

Provider   Contact details Area served 
 The Brotherhood of St Laurence 24-26 High St
Frankston 3199
Tel: (03) 8781 5900 
Frankston 
120 Hothlyn Dr
PO Box 200
Craigieburn Vic 3064
Tel: (03) 9305 5100 
Craigieburn
 
Mezzanine level,
145 Smith St
Fitzroy 3065
Tel: (03) 9445 2401 
Fitzroy
 

The Good Shepherd Buying Service

Monday - Friday 10 am - 3 pm
Tel: (03) 9417 4666

Eligible whitegoods

The whitegoods included in this rebate are:

  • Washing machines

     Save energy and water by choosing a washing machine with a minimum 3.5-star energy rating and 4-star water rating.

  • Fridges

    Fridges and freezers run constantly, using the most energy of all your appliances, so it pays to choose well - choose a fridge with a minimum 4-star energy rating.

Rebate amounts

You could be eligible for the following rebate amount through a No Interest Loan or a Progress Loan - $100 rebate on the purchase of either:

  • a washing machine with a minimum 3.5-star energy rating and 4-star water rating
  • a fridge with a minimum 4-star energy rating.

Note: the $100 rebate is deducted by the NILS or Progress Loan provider from the re-payable No Interest Loan or Progress Loan amount. 

How apply for the rebate

To find out how to apply for the rebate, please contact one of the participating NILS or Progress Loan providers (listed in the eligibility criteria) or contact your local NILS provider for more information.

More information

Information and contact details for the NILS program and Buying Service can be found on the Good Shepherd Youth and Family Services website, see the link at the bottom of the page. 

Information and contact details for the Progress Loan program can be found on The Brotherhood of St Laurence website, see the link at the bottom of the page.

Visit the Energy Rating website to search for and compare different washing machines and fridges, see the link at the bottom of the page.